I was seen for a facial recently by Nicole, whose service was above and beyond. Besides teaching me about my own skin and giving me information on all the products she used (which I find helpful--it inspires confidence), she also gave me a biz card on which she had written down the names of every one. There was no sales pressure; when I mentioned I used Kiehl's prooducts she didn't poo-poo my choice and make me feel guilty about not taking sufficiently good care of my skin, not drinking enough water, not coming in for regular facials, not using sunscreen, etc. Rather, she pointed out the many benefits of my products--and complimented me on my skin-care. My facial included a foot message with warming booties, a face/neck/decollatage scrub, mask, and scalp massge--which almost made me fall asleep! Also, she has exceptionally gentle extraction technique, a real nice surprise. My skin looked great afterwards, not read or raw. Highly recommended!
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