We had recently had a bad experience with another jeweler in town. We bought a round cut diamond that had broken along two inclusions. Monte was able to send the stone to a cutter in New York. He was kind enough to give us credit towards another oval cut stone that would still fit in the original setting. He was very patient, as we were very picky about the quality of our stone. This is a family run business and feels much more personable than the previous store where we had made our original purchase.
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