I'm new to Charlotte and went to Shine because of the great reviews on citysearch. Tina was my stylist. She was very nice but really ruined my hair. I told her I normally had my roots touched up and high and low lites done. First off she turned my hair orange. Then in trying to fix it left bands of orange in my hair and spots of orange in the back along with bleach blonde hair in the other locations. She sent me off saying it looked good and that I might only need low lites in a few days. She charged me $205.00 which included the first color processing and the second one she had to do in attempts to fix the first problem (this did include an okay but too short haircut...due to the damage from two color processings). The next day my scalp was red and my hair looked horrible, I called the manager Amy and she refunded my money and said she would fix it for free but I really didn't have any more trust in this establishment since they let me leave when it looked that terrible and said that I might only need low lites. In reality I had to have my hair redone and it is a dark brown with some low-lites instead of being blonde. I've cried for like two days since I hate the color and have tons of holiday parties to go to. I have never been so upset over hair in my whole life. I have never been this mad at a business. DO NOT GO TO SHINE!
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