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Food was good - Service was terrible - Review by citysearch c | Morgan Street Brewery

Morgan Street Brewery


Food was good - Service was terrible 10/8/2007

My friends and I recently visited Morgan Street. Our experience was pretty terrible. The server was awful - he forgot salads that we ordered with our appetizers, brought out warm beer he blamed on the ""brewing process"" (and acted confused when we requested new beers) and worst of all - forgot my fiance's entree and only noticed as the rest of our entrees arrived at the table, he apologized and said that he would have that fixed right away - 20 minutes later he brought out food, but not what my fiance had ordered. Our server neglected our drinks and very rarely stopped by our table. The support staff - bussers and the kitchen staff - were extremely helpfull and visited our table more than our actual server. At the end of the meal we requested to speak to a manager to express our concerns. We did not get an apology - just back talk, but they did take off 2 beers from the total.\r \r Overall, the food was great (when we got it and it was actually what we ordered) and the supporting staff (bussers and kitchen) were very nice and helpful. Our service from the waiter was terrible and the management staff was rude. Pros: Good food, good support staff (bussers) Cons: T-E-R-R-I-B-L-E waiter more
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