The hotel itself is very nice. It has the best location, the beds are very comfortable, the rooms are clean and bigger than a standard NYC hotel. \r
But stay away from the Front Desk. When checking in, keep your mouth shut, check in and leave. When checking out do the same. Otherwise the people behind it dont hesitate for a second before getting into a quarrel and showing you some attitude. They were arguing with somebody everytime I saw them. And while checkout they argued with me. They are very unfriendly. If you're looking for prompt friendly service, dont look behind the front desk at this Intercontinental...
Pros: location, the bed
Cons: front desk staff
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