I have now had 2 bad experiences and will never go back. The first was a bad color where the stylist said she couldn't repair the damage as she was moving and would not be working...I found someone else to fix it and was not charged but I had to arrange it myself. The second was I was trying a new sytlist and was 15 min late for the appt, I called ahead and they said no problem, when I got there she was doing someone else's hair, wouldn't even talk to me and I was scolded for being late. I was told I could only have a cut even though I had booked time for a cut, color and my husband's haircut. I was informed that they stylist had to catch a plane. This was very disappointing mostly because the receptionist was so snappy and mean and the stylist wouldn't even speak with me. I cancelled all three appts and was told a manager would call me, no calls were made. The last thing you want when you are getting your hair cut or colored is an angry person working on you. They must have plenty of business to be able to blow off a new client. There are plenty of other salons in Tucson who would love the business!
Pros: Pretty Salon
Cons: Terrible customer service, the worst I've even had in a salon!
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