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HORRIBLE customer service - Review by citysearch c | Bashar Salon

Bashar Salon

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HORRIBLE customer service 6/13/2006

I heard about the salon and decided to try it out. I called to ask about the price of a relaxer and I had to go through a recording to finally get to a receptionist. Once I asked the receptionist (who was very unprofessional - giggling, as though she were in the middle of a personal conversation with someone else while talking to me on the phone) for the price she put me on hold for about 5-10 minutes. When the receptionist came back she told me to hold on AGAIN and then finally told me she couldn't tell me the price becuase she couldn't find the price list!! Needless to say, I was in shock. How can a salon not know their own prices! Anyway, I called back the day after and then again the day after that and both times they were closed. I called again today and the phone just rang for 10 minutes and then hung up. I called twice more today and the same thing happened! While I obviously can't actually comment on their stylists, I figure that if they can't even manage to answer their phonecalls properly, then I don't think I should chance having that kind of second-rate service with my hair! more
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