I ordered a Berkeley futon frame, futon mattress and cover set. The advertisement read: EASY TO ASSEMBLE. When I received the frame, I discovered that it did not arrive partially assembled, which is the industry practice for futons. Typically you need only hinge the two platforms together and then attach the arms. In the past, this process has normally taken me about one hour.
Cons: Misleading Advertising, Poor Quality, No Customer Service
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