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Rude and no knowledge! - Review by citysearch c | Dirt Cheep Music

Dirt Cheep Music


Rude and no knowledge! 11/25/2006

On November 24 I bought a M-audio Uno (USB to midi adapter) on advise from this store to connect a Yamaha keyboard to my pc..\r Once home I installed it and have been trying for hours to get this device to work with my keyboard, without success.. After reading a lot on the internet (Amazon was very helpful in this case!), it appears that this device combined with Yamaha keyboards indeed has problems. (Not saying the device is bad, just not compatible!)..\r I went back to this store to tell them about my findings. I tried to tell them and advise them that this M-Audio & a Yamaha keyboard (no matter what model) has problems together.. They did not want to hear it and worse yet, they tried to throw a couple of hard terms about midi in it, hoping to confuse me. When they noticed I had also a lot of knowledge about midi devices, it got quiet and the owner(!) started arguing that all midi is the same and that what I told was nonsense. Perhaps I should also mention that he did this while playing a guitar and not looking at me!\r Another fun part he brought up, that it must be my pc?s hardware/software? To bad for him however, I?m an IT professional so I knew 100% sure it was not my pc.\r When I finally got done with him, I had to explain my story again and again!, to 2 more people who work there (guess one cannot handle a customer with knowledge??)?\r This is definitely a store I will NEVER go back again after such treatment. C'mon.. from what I have found on the internet about +/- 60 people who have exactly the same issue with this M-Audio Uno and a Yamaha keyboard. Are they all wrong and is this rude person in the store right? I'll let you decide!\r For all Yamaha users out there (and also others): I discovered a very good USB to midi adapter to use is the UX16 and cost the same.\r Dirt Cheep Music? They won't last this way.. Perhaps selling DIRT might be more in their future! Pros: Are there any??? Cons: The employees and owner's attitude towards customers more
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