I plan a spa day for my sisters, mother and I. Booking the appointment took about a day because the women booking kept making mistakes.(like booking pedicures with a masseuse and allowing me to cancel one of my sisters appoint 3 1/2 hrs before the appointment then coming into the locker room after our massage and telling me that the girl who let me cancel didnt have that authority so I would have to pay even though I had booked 5 appointments with them that day) I booked pedicures two at a time and the lady said that everyone would be able to hangout in that room together and have wine. None of that happened. I asked about the wine and I was told that I could order from room service...What good day spa doesnt have complimentary wine? My sister and mother also had to sit out in the waiting room while I got my pedicure. The woman doing my pedicure was talking to the other woman about how she was suppose to be at her kid birthday party but was missing it to do a pedicure....our pedicure. The pedicure was okay but all the polish was old and thick. I had to redo the polish the next day. Don't wasted your time going here unless your are staying at the Hilton. Terrible! The worst day spa I have ever been to!
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