I went to have tips done by the manicurist. Before my appointment, I informed her that I bit my nails. When I came in, she did not say that they were going to be too short to hold the tips. However, after her manicure, within 3 days, 6 of the tips fell off. I went back to have them fixed and was charged additionally for the repair. Within the next 3-4 days, 5 more nails fell off. I asked for a refund, and they only offered to refund the payment for my repair work, while I thought I should be refunded all of my payment. Their explanaition was that it was not the manicurists fault, but rather that my nails were too short, and that perhaps the tips were not right for my "lifestyle and that acrilycs might be more appropriate". I would not recommend anyone use this salon for a professional manicure. I spent $55 dollars and now will have to pay someone else again to re-do what I already paid them to do.