I'm a 20% tipper, even when service is mediocre. This is the one time in my life where I left no tip at all. My friend and I were the ONLY 2 people in the entire place seated for dinner and after sitting there for 15 minutes, I had to walk over to our surly waiter and ask for menus. He then proceeded to be rude. We had to call him over 3 times during the meal because he gave us the wrong food, did not bring water after we asked twice, gave me the wrong drink, and did not check on us once. Then he split the bill evenly even though we had instrcuted him otherwise. When I asked to speak to a manager, he indifferently told me that there was none.
Leave it to the mediocre coffee shop chain to make this nightmare into a cash cow.
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