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lovely items--bumbling staff - Review by citysearch c | Country Home & Comfort

Country Home & Comfort

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lovely items--bumbling staff 12/5/2005

Don't go unless you enjoy getting a run-around. One evening while in the shop we had expressed great interest in an item of furniture. A female employee took our information, and we went home to measure the intended space for the piece. We returned to the store the next day within an hour of it opening to purchase the item only to learn that it was now being held for *another* customer who had seen it only minutes before we entered the store to make our purchase. It was subsequently sold out from under us. Feeble attempts were made to remedy the situation. We were prepared to buy substantial amounts of furniture, beginning with this piece, from this shop. We'll take our checkbooks elsewhere, thanks. Pros: some lovely items Cons: idiotic staff more
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