I've been reading reviews on the sight, and knowing quite a bit about this particular venu, theres something that needs to be brought to peoples attention.
When you make a reservation you are told MULTIPLE times that although you REQUEST a specific bed type or location (say King or Two Doubles Smoking/Non-Smoking) it is a REQUEST. I understand that its difficult for people to understand this concept, but don't be suprised when you are not able to get the bed type you want when you roll in at 12:30 at night. Its a request only, and no, it doesn't matter how far in advance you make your reservation. This seems to be a common complaint, but if people listened when they made their reservation, they should know ahead of time! Why are they suprised?
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