Reading that ten thousand waves was one of the US top ten spas I was excited to try out their services. The location was ideal and staff were helpful and accomodating. However, inside the facilities need updating. Many areas seem dated and worn out, especially in the dressing room. In the individual spa rooms they did not accomodate a quiet and relaxing atmosphere. Each spa room is decorated in hard wood which makes for alot of noise when the spa personnel are walking around. Nothing was within reach of the spa person so she had to tromp around to get everything. The spa person that I had for the facial spent more time talking about leaving the spa for another career and very little time massaging and pampering the guest. Also, the spa bed was very uncomfortable and the sheets felt thin and worn. Very disappointing experience. Would not return.
Pros: Beautiful setting, Accomodating staff
Cons: out of date facility, poor services
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