I just hate Ebay. Because so many people have turned it into their livelihood, there are many ways to use the system to your advantage, and you'd better hope you don't get one of them as a customer. If you have a problem, you have very little recourse because it is pretty much impossible to talk to an employee, and even if you do, they tell you to work it out with the seller. There is no responsiblity for problems that they may have created and can fix (like a way for someone to work the system which they could reprogram). They are only out there for their commission.