I have shopped at this store a few times, and have found some nice beads and some supplies, however I had a bad experience that makes me not want to visit. Plus their hours are bad -- most stores in San Mateo open at 10 and this one opens at 11. Anyhow, I was in with my son, and he happened to touch a glass case (not a pile of beads, which he could have easily done) and the employee told me to keep him away from the glass case because he might get fingerprints on it. Like adults don't leave fingerprints as well. Not to mention they have a kid's table and toys, so you'd think they would be amenable to kids visiting. Because of that experience, I do my bead shopping elsewhere.