After using this company for years my last two projects with them have not been good. The most recent one it took them a month to complete a two day job because of their workers not showing up for work. I paid them in full before they completed the project since I had used them in the past. BIG mistake. Do not pay them until they are 100% done or they may not finish the job. Only when I threatened to go to the BBB did a manager step in. Even with this poor customer service they wouldn’t even give me a 10% discount to account for what they did, and only gave me $450 of an over $8K project. They think not showing up for work is fine where at most companies no show no call means that someone gets fired. Also do not trust the BBB’s rating of them. I filed both a complaint against them and gave them a bad review neither of which the BBB posted on their site or took into account in their rating since the BBB said that this issue was outside of their scope. Be careful using this company because they cannot be trusted.
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