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Stellar Service - Review by Guest | A1 Plumbing

A1 Plumbing


Stellar Service 3/13/2017

I had a small water link under my kitchen sink which I noticed on Sunday. I called A-! Plumbing first thing on Monday morning. I talked with the service representative who told me that their scheduling person would call and let me know when their service technician would be at my home within 30 minutes. I got the call about mid-morning and the service tech, Jerry Phillips, arrived shortly thereafter. I reviewed the situation with him and he determined that my garbage disposal, after 16+ years had finally rusted out and leaking. We talked over the various alternatives to replace it and within one hour he had replaced it. Throughout the service call, from putting on his booties to prevent tracking on the carpet to going over the operation and manufacturer's information he was very polite, thorough and professional. This was not an inexpensive fix but I fully understood my options and chose what I felt would be the best investment for me and my home over the long term. As I told him, I have used A-! Plumbing for many years and have never been disappointed. This was another stellar service experience for me. more
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