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"you may place an order w us 24/7" - Review by Guest | Comcast Albuquerque

Comcast Albuquerque

Claim

"you may place an order w us 24/7" 9/5/2016

Well that may be true, but your after care or even inquiry care is horrible. Once signed up and under contract, and according to reviews it seems you guys go MIA- not sure I want to participate in that- also- in my experience which occurred about 5 mins ago, I tried to see if you service my area= your system says my address doesn't exist- so I called 866-731-1853 for you to check- the very smart alec, smart mouthed csr laughed and said, " I am soddy mum, but yoo rrr not een our system, ewe neeed to go to local comaz stoe an shew them tew fodo ideez and prove o yer adrez sew we may adtew tew owa beeleen syztum"- why would I want to provide you with two photo ID's and proof of my address to be added to your billing system when you cant even tell me whether or not you provide service in my area? Ridiculous. Staying where I am- if this is any glimmer of how you care for your customers count me out- they get a half star from me more
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