On the hottest weekend of the year in PA (two days in a row with heat index 100 degrees and higher), our AC unit was gushing water on our basement floor. Not a full-on flood, but leaving me very uncomfortable nonetheless. I called Signature HVAC and they answered my call within 1 minute, notifying a technician that I needed help. One of the technicians, Brad, called me within 5 minutes, and told me he'd send someone out as soon as possible. Within 3 hours, Bob showed up and fixed our pump in a matter of minutes. He was friendly, knowledge and made quick work. I have been a Signature HVAC customer for over a year, and this is exactly the reason why. Everyone is excellent, and they really take care of people. Thank you, Signature HVAC!