We have been going to VO1 Nails for many years. There basic pricing is on the wall in plain view for everyone to see. Yes, they will offer products that are more expensive like Gel polish or other items, because they are in the business to make money as with any business. It is easy to say no thank you if you don't want those items. If you are a customer that goes in thinking your going to get a lot of something for nothing, then they probably don't want you as a customer. Unfortunately, they have to work like the rest of us to stay in business and to do that you have to be profitable. My daughter and I have gone in for many years now and ask for the service we want. They promptly work us in because we normally don't have an appointment, but I have seen them take others that did have appointments before us which is to be expected. As a consumer, it is my duty if offered, to ask questions about how much something will cost. Then I make the decision to have it done or not! Very simple! That is the easiest way to never be disappointed. We are happy with the service VO1 Nails provides and they are always very pleasant to us. We would recommend them to everyone.....we have actually!