Brian R came to check on a possible leak from the house to the yard sprinklers. He was prompt, professional and made sure all the plumbing questions were answered and performed another inspection of all the house plumbing areas. Adjusted my water pressure PSI, made a couple of other recommendations that I will address at a later date. Even though he was not able to fix my initial problem (needs a sprinkler professional to fix this) he was able to address a couple of other issues and fix them. I had previously purchased their service plan, so this visit was not charged and was able to tell me the problem. Very satisfied.