Ran into my garage door on my new home. My fault, but I needed to get it fixed. New to Seattle so I relied on Judy's book and its rating of local garage door repair companies to fix my door. Looked at your listing for good companies with good reviews. Choose this company because of its close proximity of my home. Call customer service to set up appt. Lady was nice and we set the time (a two hours window) for the repair person to show. understandable, Well prior to the sch time call to reconfirm the appt. Well the time came and pass and no show on repair person. This is the second attempt and at using Judy's book to book a repair. not sure who to blame Judy's Book or Reds Garage Door Repair. Still need my garage door repaired. Who can help me get this done.