Dr. Susan Cox and her staff are excellent. We had to call and say we were running late, and they were very understanding. We did arrive on time and were called to the back shortly after. My kids were disappointed because the waiting room is awesome. There is a air hockey table, video games, and also a train table and a whole section of puzzle tables.
The nurses were amazing with my twins, they asked me a few medical questions and then asked the kids lots of questions. Some about school and some about how often they brush, etc... The cleanings and xrays only took about 20 mins. Then each child had a one on one with Dr. Susan. It was a great experience. We had an appointment at 3:00pm and we were done, paid, and rescheduled by 3:45-4:00. Always a pleasure at this office.