If I could do it all over I would! Anyone that is considering purchasing a home from Lillian Custom Homes I would steer clear of this Builder and get as far away from them as I can. They are the absolute WORST when it comes to any type of customer service from start to finish and they don't know the meaning any type of understanding when it comes to certain issues concerning your home purchase. My wife and I bought a home from Lillian in January 2016 in Glenn Heights and this was the biggest mistake we've ever made. First it took them nearly a year to build the home , there were a number of things that they did incorrectly and some still need to be fixed till this day . Issues such missing trim inside to cracked cabinets ,shower in the bathrooms handles were put in incorrectly and they had to cut out several time to fix it this is within weeks of moving into the home. The biggest issue that we have is using our garage to make a long story short we can't because the house if they're building next to us is so freaking close to where my wife could not even pull out of the garage so now our two car garage is now a 0 car garage. When speaking with several people within Lillian about this and the only answer we were getting was "it's nothing we can do" about it because the people that purchased the home next to me signed a contract and they how the want it. Well so freaking what we purchased our home so what make them more special than my home. They know that house is too close and they want the money. Not to mention they know about this 7 months ago and refuse to do anything about. Lillian offered my wife and I concession for all of the troubles we were having. But when we were ready to use them we were told that we didn't have any. which was a total lie. They are 100% Liars and if you are considering buying from Lillian I wouldn't please consider another Builder.
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