I could not have been more pleased with the installation of my water heater, from the first phone call, to scheduling, to the installation. Special thanks to Doug, my installer. He was an absolute joy to work with. He was very helpful in getting the water heater installed in the original location, even though it was a very tight fit. I appreciated his attitude toward his work and the care that he took during the installation. If I need plumbing done, I will call ABC again.