I was lucky to have chosen Heritage for an emergency hot water heater issue and even luckier that Floyd Driggers was the technician who conducted the repairs. By far, I have never had a technician in my home be as professional as Floyd. He explained everything clearly to me, advised me of several options and diagnosed my problem quickly. The service he provided was over-the-top, and is very rarely seen in this day and age. I would recommend Heritage to anyone because they have a professional like Floyd Driggers on staff and I now know both are second to none.