Matt came by for a yearly maintenance on my a/c. My a/c worked beautifully and was cold upon this service call. He tried selling me a bunch of things for my a/c unit. I declined seeing it was not necessary and I had no problems. After he left I went to turn my a/c on and it all of the sudden stopped working. Clearly this was intentional seeing I passed on products. Buyer beware! Heritage plumbing and heating is not a trustworthy business!