Ben P installed a new kitchen faucet, disposal unit and hot water heater. He arrived on time, wasted no time in assessing and estimating what was needed and cost options. He was professional and advised us periodically on progress of the work. He was efficient and cleaned the work space before finishing the job. After completion, he gave us instructions on the operation of the newly installed units. We couldn't ask for better service!! Thank you Heritage for sending us Ben P. His work is exceptional!