My mom, Hannah Morgan, went here May 2014 to buy a car. The Internet sales guy, Dustin Clark whom no longer works there, sold her a used 2010 corolla. Found out they had put the wrong battery in the car within the first week of having the car. So my 60yr old mother got stranded several times until we took the car to Costco and they said the battery was too small, wrong size. I called Roseville Toyota to give them every opportunity to make it right and reimburse us for the battery and they pretty much said it was our responsibility and blew us off. 1st red flag. The vent clips were all broken when we first got in the car at the dealership and we asked if they would fix them, Dustin said they would replace them all. Called several times and spoke to the sales manager, never got a call back, they seemed to ignore us. 2nd red flag. I finally went there 1 yr later, after my mother called again and again throughout the yr, to get the issue resolved. I LIVE IN SO CAL AND THE DEALERSHIP IS IN SACRAMENTO COUNTY 6 HOURS AWAY! I asked for a manager and AFTER 25 MINUTES some schmuck came out and greeted me. I showed him the car and told him the situation. He said that unfortunately Dustin was fired for making claims like this AND THAT EVERYONE KNOWS TO GET THINGS LIKE THIS IN WRITING. Smug jerk offered to let me use his employee discount to get the parts, they were over $200.00, Gee thanks! So today, I am in AZ with my mom's car. And we just discovered that the dealership had used superglue to fix a broken odometer button. The 122 degree AZ heat melted the glue. 3rd red flag. I'm not surprised that this is happening since they were shady from the jump. Bunch of jerks, they will sell any lemon to unsuspecting victims. They told us that this car was the dealership's loaner car and we should be very confident that it was well maintained, yeah right! BUYER BEWARE. THEY ARE SHADY LOW DOWN CROOKS. WE WILL NEVER BUY A CAR FROM THIS PLACE AGAIN. They were afforded every opportunity to make this right, EPIC FAIL FFF
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