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not flexible, non refundable - Review by Guest | Granberry Hills

Granberry Hills

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not flexible, non refundable 3/30/2015

Very beautiful, but don't let it fool you. The people who work here are not very kind, especially the owner. Before signing anything or agreeing upon anything, make sure that you read the contract. If you have lots of things happening in your life that just come up, or if your just really busy do not have the any event at this venue, because IT IS NONE REFUNDABLE. They don't care to work around issues that happen, meaning they're not flexible. Almost everything is extra/ pricy like ice, a chair, a table, a glass, microphone, runner, etc. Just a cake and punch ceremony/ reception will run you up to $2000 without the little things that matter like the aisle runner, microphone, decor, and each one is almost $100. Also if you want catering you can only choose from their list of caterers, most of them are pricey or just plain out gross. I know I been to the wedding being held here. Getting vendors out of their list is such a hassle, they have to have insurance, sign paper work, and get approved by venue. Regardless if they do have the requirements and the vendor does not approve its just a straight no, forget it, find something else. I shouldn't need anyones approval its my wedding. I would not suggest or refer this venue to anybody. They are too strict and they can careless about clients regardless of how much you spent. I have never felt so frustrated working with these people, they drove me to tears. Never had a venue make me feel so hopeless til this one. They made me feel like I was nothing. more
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