I have used other carpet cleaning services, but Rhino is the only one I will ever use from now on. I have used them twice now for my whole house. I have expensive white Berber carpet throughout. The tremendous advantage of Rhino is their machine. Compared to other companies, it’s like a Ford Shelby Cobra compared to a Fiat. At first, I used a popular company – not sure I am allowed to name them. I had sympathized with the kids trying to get stain areas clean(unsuccessfully). I figured that after all these years, the carpet just turned that color and nothing could be done about it. I was surprised when Rhino got all the stains out like it was nothing. The owner, Alex, will come out in person. This is his business and he takes interest in it. I am impressed that he has made improvements to his great carpet machine and has worked with the manufacturer. This is far different than having kids come over who are mainly interested in whipping out the job and getting paid.