Victor did a thorough job with my system. As a service technician, he was polite, curtious, and neat. He encouraged me to ask any questions I might have and was ready to explain any thing that I did not understand. I was disappointed, however, to learn after the service had been performed that the yearly service contract fee had increased to $368.00 from last year's rate of under $300.00!! An increase of over $70.00 Should have been revealed to me by the company before the service was performed, since this service would fall under the new contract. I see this not as a fault of Victor, but a fault of the management team of Performance Air Conditioning Services, Inc.