My heat would not work on the coldest morning we've had in a while, and I could not get anyone to come see about it. So I looked in the phone book, and called Assured Comfort Heating & Air. I spoke to Tionna and she was extremely nice and seemed genuinely concerned about my problem. She assured me that they would send someone out as soon as possible. That afternoon the service technician, Jason, arrived. He went right to work and had the heat fixed in no time. He also gave me helpful suggestions about things to do to avoid future problems. He even stayed a bit until he was sure that the heat was working properly. I was very impressed with Assured Comfort Heating & Air and we will definitely be using them in the future!