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Take a second though before using this company! Over priced and Unprofessional! - Review by Guest | Av Heating & Cooling

Av Heating & Cooling

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Take a second though before using this company! Over priced and Unprofessional! 9/5/2014

This company charges higher prices than competitors, even with there supposedly $25.00 Service Call Special. I called around after they charged me for a repair that did not fix my issue. They got my AC running and said everything was good, then there was something that went wrong and they claimed it need even more work. In the process I heard a lot of pressure releasing which I think was them letting out my Freon. The owner or manager showed up and promptly tried selling me a new unit. He claimed he would take off the repair price off a new unit install. He did not give me a written quote. Just circled some equipment and wrote down a price, no scope of work to be preformed. He claimed that a better unit would be $150 more but when he wrote the price on the literature it was about $500 more. Very Unprofessional to not write up a quote outlining the scope of work. Like listing new pad, electrical whip, model numbers, and duct work needed. The "Owner," also claimed he would come back and check the capacitor that they put in and split the cost with me if it was good, He failed to show two times. They claim 100% Satisfaction but don't live up to the claim! more
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