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scheduling error - Review by Guest | Petsmart

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scheduling error 12/29/2014

I called the grooming department a week in advance to make appointments for my 2 dogs. When I showed up on the scheduled morning, they looked through their book and could not find us, then eventually found us scheduled a week later than the appointment I made on the phone. Maybe if they had an automated scheduling system, this error wouldn't have happened. more
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