If we had the option of negative stars I would have put it on there. They have lied about pick-up and delivery. The driver they hired has our stuff and wont give to us or tell us where it is. He did tell us he doesn't have everything nor does he know where the missing items are. He also informed us the bed, dresser and kitchen table are broken and cushions for couch are missing. If you want your stuff moved don't call Colonial Van Lines. None of our things were tied or secured when picked up.