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Heritage-Chris G 1/23/13 service - Review by Guest | Heritage Plumbing

Heritage Plumbing

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Heritage-Chris G 1/23/13 service 1/24/2013

The two servicemen were very helpful and thorough. The inspection items that needed fixed were done in a timely matter, and they worked to investigate why the newly installed third floor thermostat wasn't working until they had the answer. Once they figured out the zone splitting wasn't what it was supposed to be and could not be completed without ripping out the corner walls of the house, they put everything back to the original zone configuration, they were very apologetic and the fact that this should have been caught during the initial installation, and Chris stressed several times that if I don't hear back about a refund, I should contact him directly so that he can make sure it is taken care of. They both were respectful, very nice, and professional. more
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