Alex the salesman seemed competent. Said 7 hours, one truck load, three guys and a fixed not-to-exceed price.
Night before the scheduled move date,they called and said they would have to reschedule for the following day. On the appointed day they called and said they would only have two guys and a smaller truck. They finally found a 3rd guy and showed up hours late. Then they tried to get us to sign paper work that put us on an hourly basis. Had to call general manager to get that squared away.
It took three truckloads and until 10pm to get the move done. All the while the office was calling the crew and telling them to hurry up. As a result, in the last load there were significant damages because of the rush put on the crew. The first 8 hours of the move, the crew worked really hard to try and pull it off but eventually ran out of energy and just cut corners to get it done.
This organization's sales, management, and resources are very poor and are easily overwhelmed and they have a weak approach to customer service.
Recommend you use someone else
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