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AVOID AVOID - Review by Guest | Huffstutler, Steven, Dds - Steven M Huffstutler & Assoc

Huffstutler, Steven, Dds - Steven M Huffstutler & Assoc

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AVOID AVOID 12/31/2012

I HAD 3 CROWNS MADE IN MAY 2012. TWO OF THEM CHIPPED WITH IN A WEEK AND THE COLOR WAS WRONG. I WENT BACK TO THEM ABOUT THE CHIPS AND COLOR (THEY WERE TOLD TO MAKE THEM THE SAME COLOR AS MY BRIDGE). THEY ONLY REPLACED ONE OF THE CHIPPPED CROWNS AND THE COLOR WAS STILL WRONG. THEY REFUSED TO DO ANYTHING ELSE. IN DECEMBER I WENT TO ANOTHER DENIST TO GET THE REST OF THE WORK DONE ON MY TEETH. THEY TOLD ME I NEED TO HAVE THE CHIPPED CROWN REDONE BY DR HUFFSTUTLER'S OFFICE AS MY INSURANCE WOULD NOT PAY TO FIX IT AS IT IS NOT EVEN A YEAR OLD. I CALLED TO MAKE AN APPT TO TALK WITH DR HUFFSTUTLER. I TOLD HIS OFFICE STAFF I WANTED TO ONLY TALK WITH HIM NO ONE ELSE. I WANTED TO TALK TO HIM PERSONALLY ABOUT THE CHIPPED CROWN AND THE COLOR OF THE OTHER TWO. AT HIS RUFF SNOW OFFICE THEY TOOK ME BACK TO AN EXAM ROOM. I TOLD THEM I WAS NOT THERE TO HAVE ANY DENTAL WORK DONE BUT TO TALK TO HIM ABOUT WORK ALREADY DONE AND THE POOR QUALITY OF THE WORK. THEY TOLD ME THAT I HAD MADE AN APPT TO SEE HIM ABOUT ADDITIONAL WORK TO BE DONE. I TOLD THEM I DID NOT TELL ANYONE THAT I WANTED AN APPT FOR THAT REASON AND I JUST WANT TO TALK WITH HIM. THE PERSON LEFT TO GO TALK WITH HIM AND ANOTHER LADY CAME IN INSTEAD OF HIM. SHE TOLD ME THAT THIS WAS A COSMETIC ISSUE AND THAT THEY WOULD NOT DO ANYTHING ABOUT IT. I THEN EXPLAINED EVERYTHING THAT HAD HAPPENED IN MAY CONCERNING THE CHIP AND COLOR OF THE CROWNS AND ASK TO TALK TO THE DOCTOR. SHE LEFT THE ROOM AND IN CAME ANOTHER LADY (VERY RUDE) AND TOLD THE DOCTOR DID NOT HAVE TIME TO ADDRESS THIS ISSUE AS HE WAS WITH PATIENTS. I LET THEM KNOW THAT I AM ALSO A PATIENT WHO HAD AN APPT TO TALK WITH HIM. AGAIN THEY SAID I DID NOT HAVE THAT KIND OF APPT. NEEDLESS TO SAY NOW I AM VERY UPSET EVEN CRYING. I WAITED 69 YEARS TO HAVE PRETTY TEETH BUT THAT IS NOT WHAT I GOT. THEY OFFERED TO SEE ABOUT MAKING AN APPT SOMETIME END OF FEB TO TALK WITH HIM. I HAD ENOUGH & DECIDED GET MY RECORDS (REACHED FOR THEM GOT ACCUSED OF ATTACKING THE LADY) AND LEAVE. I NEVER TOUCHED HER. I LEFT! BEWARE more
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