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I wouldn't expected service like this Sunday at 8pm the day before New Years Eve... - Review by Guest | The Trenchless Company

The Trenchless Company

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I wouldn't expected service like this Sunday at 8pm the day before New Years Eve... 12/30/2012

We had a water backup in the at 7pm on a Sunday, they day before New Years Eve. I went online and found the Trenchless Co on Angie's List. They had a great 99.00 cleanout deal with camera. I called to see about scheduling an appointment for the next day and they told me there were able to come out same day. Martin called and asked some simple question to make sure he understood my issue and promptly showed up 45 minutes later. He was able to answer all my questions, and explained how the process works. I knew we had root problems in the pipes since we bought the house a few years back but the camera was a nice feature to see how bad it really was. He put together a bid for replacement. I like that he talked about different options like repair, and explained why he didn't think they were necessarily the best option in my situation. Because I had 3 problem areas, (he was able to show me on the camera) the cost to repair would be costly and wouldn't come with the warranty that a full replace comes with. I also like that he was able to tell me information about the company; I think it shows that he really likes working for them. When the time comes to replace the sewer line, Martin and The Trenchless Company will definitely be the first company I call. more
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