Customer service is awful plus by favorite coat was stolen! None of the staff cared with the fact that my property was stolen from their establishment AFTER they said it was found and were holding it for me. The time period was within a few hours. These people are shifty, shady and thieves! After they were holding my coat, I showed up and they told me someone had stolen it! Then offered nothing to help offset my loss such as a complimentary cut, spa, or product!
I spent over $200 only to have my coat stolen!
The manager didn't care when I called, the people at the front desk were rude, and my stylist just didn't care!
I'm new to Rhode Island and am used to professional salons in NYC like Bumble & Bumble and Warren Tricomi - this would never happen at one of those salons.
These people are shady and I will not be returning!