I have been unable to speak to anyone from Wow about my cable tv problems for the last 3 weeks. Wow’s website and customer service outgoing call message state that they have been having phone problems for the “last few days" while it has really been more than 3 weeks. I am completely without cable service and am not able to speak to anyone at the company to address my problems.
I have also tried to contact them via the internet which has also been problematic.
This company seems like 3 guys are running the company in their pajamas above their garage.
I should have know I was in for problems when I first used their On Demand service and learned that they do not have On Demand for any CBS tv shows. When I asked Wow about this, the customer person asked me what CBS was.