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AVOID! Upcharge once on premises. - Review by Guest | Genie Carpet Services

Genie Carpet Services


AVOID! Upcharge once on premises. 12/2/2012

LIARS & THIEVES! This company's website tries to present it as a trusted and honest business, which is one of the reasons why we contacted them. We explained in detail over the phone what we wanted done (including room sizes) and were given an estimate of approx $300.00. Based on this estimate we set up an appointment. Once at the house they took some measurements and decided that the the price had gone up to $640.00, which was double the estimate. We have a median home and I fail to see how their estimate could be off by over 100%. We begrudgingly agreed but we feel totally ripped off. I later contacted the owner for an explanation of the discrepancy but he didn't even have the courtesy to respond, but based on the business ethics of his company, it doesn't surprise me. AVOID! more
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