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Horrible Customer Service - Review by Guest | Family Health Associates

Family Health Associates


Horrible Customer Service 11/28/2012

I have gone to FHA for years, and everything was great. I recently discovered, that if you question anything or have a problem, you will be met with fierce criticism! They don't take dissent litely! I have been hung up on, on multiple occasions by both of the owners! Now, they took things one step further and discharged me from the practice! The owners are all about getting your money, and couldn't care less about you as a patient! The two owners, Dave and Tony aren't even doctors! Yet they like to think they are and they make decisions about your care! I personally love my doctor, but he is allowing people to be treated like this! My doctor would not just discharge me, unless he was forced to by two "business" men! I'm sure, all the doctors are caring and they listen to you! This isn't about the doctors, even though they have a responsibility of making their own decisions! No one should have two guys, that think they perfect, get in between them and their doctor. God help you, if you have to deal with any of the main staff! They retaliate against you, in any way they can! They have held prescriptions fr m me and treated me like I was a drug addict! I have never been treated so badly by anyone! more
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