I have read some reviews by other people. I just wonder why people are mean. I have always had a great experience at Perfect Look. The two or three stores that I have been to in Eug/Spfd area have always been clean and friendly. I really appreciate that at the one by Wnco in Eugene they always greet me and most of the time know my name. I wear my hair in a cutsie "razorable" cut. I am a firm believer in employeed owned businesses. Keep up the good work.