Unless you have a real emergency, and can pay a few thousand up front, don't even bother. And if your pet dies because you're poor, sucks to be you. They won't care.
Because they are all about the money. Expect a hefty bill, and they won't even discuss a payment plan. Not only did they tell me they had cleared my cat's blockage (they hadn't), they charged me $400 for NO RESULT. My cat came home in the same condition as when I took him in. Uncaring, and a complete lack of compassion. If you don't have thousands of dollars to spend, you have wasted your time.
When I called to tell them that my cat was no better, just a few hours after they had discharged him and told me he was fine, the tech was completely uncaring. God forbid she should have had me bring him back to actually do the work they claimed they had done, and not charge me again. Instead, she went out of her way to point out that, because I was unable to pay them in one lump sum, up front, it was my fault.
The whole point of paying the emergency fee is to get help NOW. They did not do that. My cat is still in pain. He is still blocked. He went in blocked, and he came out blocked. They did not help him AT ALL. Since I don't have the $2,000 they want to charge me for keeping him in the hospital for 2 days, I have to wait until tomorrow to take him to my regular vet, AND I am still out $400 I can't afford, which I could have used to have him treated by a vet who cares more about animals than money.
Utterly disgusted. Avoid this clinic if you have any other option.