I have been a member for this facility for over three years and have had a great experience on each visit in. I have my off and on times of the year and the staff always greet me with a smile and check in on me and my progress. One staff person even went so far as to offer to work out with me when I was having trouble with getting on a regular basis. I worked out a few times with her and it helped my over the hump. GREAT PLACE WITH AMAZING PEOPLE!!!