I was nervous at first going to any place to get a tattoo until I finally found Pens and Needles from a friend. When you walk in it really is nothing like you would imagine to see in a normal tattoo shop. It is clean and inviting and everyone there is very helpful and really wants to make you feel like this is the place to get a tattoo done. I was instantly relieved and the whole experience was just done well and very professionally. Like I said VERY clean and inviting.